
FAQ
Find your answers here
What are peptides?
Peptides are short chains of amino acids that serve as the fundamental building blocks of proteins. They play a vital role in various biological processes and are associated with benefits such as anti-aging properties, anti-inflammatory effects, and metabolic regulation.
What does lyophilized mean?
Lyophilization, commonly known as freeze-drying, is a process used to
remove water from a substance while preserving its structure and
biological activity. In this process, the substance is frozen and then
subjected to low pressure, causing the frozen water to sublimate
directly from solid to vapor without passing through the liquid phase.
This results in a dry product with minimal damage to its structure and
function. Lyophilized products have an extended shelf life and are often
more stable than their liquid counterparts, making it possible to ship
and store without refrigeration.
Are your products safe and high quality?
Yes, all our products are produced under strict quality control standards to guarantee their safety and effectiveness. We use premium ingredients, and our peptides undergo rigorous testing to ensure purity and potency.
Do I need a prescription to purchase peptides from FlyWellness Research?
No, a prescription is not required. Our peptides are strictly intended for research purposes and are not for human consumption. Each product undergoes rigorous testing to ensure quality and purity, meeting industry standards for usage.
How long does shipping take?
Shipping times depend on your location. Orders placed before 3 PM EST are processed and shipped the same business day, while orders submitted after this time will be shipped on the next business day.
All packages are shipped via USPS Priority or UPS Ground, with an estimated delivery time of 2 to 5 business days for domestic orders.
How do I track my order from FlyWellness ?
Once your order has been shipped, you will receive an email with a tracking number to monitor its status. For a more convenient experience, we recommend creating an account during checkout. This allows you to easily track your order, update account information, and access past purchases.
What payment methods do you accept?
What payment methods do you accept?
We accept multiple payment options, including major credit cards such as Visa, MasterCard, and American Express. Additionally, Venmo and Zelle are available upon request—simply contact us for details.
What is FlyWellness Research's Return and Refund Policy?
All sales are final, and we do not accept returns. However, if your order has not yet been shipped and you wish to cancel, please contact us as soon as possible, and we will do our best to accommodate your request. Once an order has been processed and shipped, we cannot guarantee that it can be intercepted.
We take great care in packaging and shipping all orders to ensure they arrive safely. If you experience any issues with the condition of your package upon arrival, please reach out to us, and we will evaluate your case individually to find a resolution.
If an item is missing from your order, contact us immediately. Once we verify the claim, we will send the missing item. To maintain transparency, all orders are documented and photographed before shipping to prevent fraudulent claims.
Chargebacks will not be accepted, as we have clear policies in place to address any concerns. Any chargeback initiated will be treated as fraud and pursued legally to the fullest extent of the law.
All information and product details provided on this website are strictly for educational and informational purposes. Our products are intended for research use only and are not for human or animal consumption.
How can I contact customer service?
How can I contact customer service?
You can reach our customer service team through the contact page on our website or by emailing us at admin@flywellnessresearch.com. Our team is available to assist you with any questions or concerns you may have.
Do you provide recommendations or guidelines for how to use them?
No, we do not provide any information regarding the use or application of research peptides or related products.
Important Notice: Our products are strictly intended for research purposes only and are not approved for human or animal consumption. FlyWellness Research is solely a supplier for scientific research and development.
Peptide Calculator
For assistance in reconstituting your research peptides, we recommend consulting the peptide calculator on the site da Omni Calculator.
Couldn't find your answer?
We're here to help! If you didn’t find the information you were looking for, feel free to contact us directly. Our team is always ready to assist you.